Nexos Creation Support Center

Welcome to the Nexos Creation Support Center. We're committed to providing you with exceptional support and ensuring you have the best experience. If you need assistance or have any questions, we're here to help!

Contact Information

Our dedicated support team is ready to assist you through various channels:

Email Support:
- General Inquiries: [email protected]
- Technical Support: [email protected]
- Response Time: Within 24-48 hours
Phone Support: We currently do not offer phone support. However, we're continuously evaluating our support options and may introduce this service in the future.

Support Ticket System

For more complex issues or if you prefer a tracked support experience:

Visit our Discord Server Support Channel
Use the !ticket command to create a new support ticket
Provide a detailed description of your issue
Our support team will respond within 24-48 hours

Self-Help Resources

Before reaching out, you might find quick solutions in our self-help resources:

Community Support

Engage with other Nexos Creation users and developers:

Feedback and Suggestions

We value your input! Help us improve Nexos Creation:

Feature Requests
Bug Reports
General Feedback Form

Support Policy

Response Times: We aim to respond to all inquiries within 24-48 hours during business days.
Service Level Agreement (SLA): For information on our SLAs for different support tiers, please visit our SLA Page.
Scope of Support: Our team provides support for Nexos Creation products and services. For third-party integrations, we offer best-effort support and may redirect you to the appropriate channels.

NEXOS CREATION

Support Center